Privacy Policy

Privacy Policy

At White Lodge Centre we are committed to protecting your privacy. This page describes how White Lodge Centre collects and uses information about people who visit our website.

How do we collect information?

We will collect personal information from you when you fill in email forms, register with us, make a donation to us or otherwise provide us with personal information.

We also gather general information about the use of our website, such as which pages are visited most frequently. We only use anonymous information and statistics which do not identify individual visitors.

This information helps us improve the services and information we offer on our website.

What personal information do we collect?

We only collect the information that we need or that would be useful to us in our quest to provide the best possible service.

The types of personal information collected might include name, email address, postal address, telephone number and direct debit details.

How do we use this information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities.

Who we will share your information with?

We may pass your information to associated organisations for the purpose of completing tasks and providing services to you. We may also need to disclose your information if required by law (for example to government bodies and law enforcement agencies).

All our partners and associated organisations are required by their contract to treat your data as carefully as we would, to only use it as instructed, and to allow us to check that they do this.

We will not sell or share any information about you or your web browsing activity to another company or charity for marketing purposes.

How we protect personal information.

All details received through our online forms are stored in a secure and password protected database. We also use a secure server when you make a donation or payment via our websites. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purpose for which it is used. 

Links

Our website may include links to websites run by other organisations. White Lodge Centre is not responsible for the privacy practices of other organisations’ websites so you should read their privacy policies carefully.

Cookies and anonymous data.

We may collect and record information in order for us to understand more about how our site is used and in turn make sure the site reflects your needs. To do this we may send cookies to your PC. A cookie is a small file that contains information that allows us to recognise that you have used the site before, but will not contain any personal data.

By browsing our site, you are accepting our use of cookies. If you do not want cookies to be stored on your PC it is possible to disable this function within your browser settings without affecting your navigation around

Your consent

By providing us with your personal information you consent to the collection and use of that information for the purposes and in the manner described on this page.

Right of access

You have the right to ask for a copy of the information we hold about you and have any inaccuracies in

your information corrected. If you wish to exercise this right contact reception@whitelodgecentre.co.uk.  

Changes to our privacy policy

We reserve the right to amend our privacy policy. The latest version will be available on our website so please check from time to time. By continuing to use the website you will be deemed to have accepted any changes.

 

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