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Quality Assurance

Quality Assurance
How do Ofsted and the Care Quality Commission rate us?

Ofsted
• Treetops: Good
• Family Link: Good
• Nursery: Outstanding
• Three playschemes: Good; Some areas: Outstanding


Care Quality Commission
• Domiciliary: Fully Compliant



Our Ofsted and Care Quality Commission Inspection reports are available on the relevant websites or can be viewed at White Lodge on request.

www.ofsted.gov.uk

www.cqc.org.uk

  What are people saying about us?

“I look forward to going – it is the highlight of my week.”

“Service is excellent.”

“It’s very open and allows you to put your views across.”

“To not be able to go would be a disaster for me.”

“I would like to thank you for your help and support; it has been of real benefit to me.”

“The staff are great here, always very welcoming.”

“White Lodge is absolutely fabulous.”

“Please maintain your very high standards.”

“My daughter has a really good time!”

“We have met some exceptional staff… prepared to go that extra mile.”

“I think you all do an amazing job. Thank you.”

“This is my lifesaver!”

“Staff are very supportive and patient.”

“My son loves spending time with his helpers.”

“It is lovely for the family to see our son ‘look forward’ to something which is appropriate for him.”

All quality assurance documents related to White Lodge Centre's services are available to download from this page in PDF format.

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Quality Audit 2012: Adult Services

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Quality Audit 2012: Domiciliary Services

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Quality Audit 2012: Family Link Service Feedback

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Standards and Results 2011

 


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